Terms & Conditions
Please review the terms that govern the use of our website and services.
Website Terms
By using this website, you agree to the terms and conditions outlined herein. These terms govern purchases, custom orders, intellectual property, and the use of our services. Full details should be reviewed prior to placing an order.
1. General Use
By accessing and using this website, you agree to comply with these Terms & Conditions. Heidi’s House of Hobbies reserves the right to update or modify these terms at any time without prior notice.
2. Products & Orders
All products are handcrafted and may vary slightly in color, texture, or finish to the materials and customization process.
3. Custom Orders
It is the customer’s responsibility to review all order details carefully prior to approval.
4. Pricing & Payments
All prices are listed in USD and are subject to change without notice. Payment must be completed at checkout before an order is processed.
5. Shipping & Delivery
Processing times vary depending on the product and order type. Estimated delivery times are provided but not guaranteed.
Heidi’s House of Hobbies is not responsible for delays caused by shipping carriers.
6. Returns & Refunds
Due to the handmade and custom nature of our products, all sales are final unless an item arrives damaged or defective.
If there is an issue with your order, please contact us within 5 days of delivery so we can review and resolve the issue. Photos may be required for review.
7. Intellectual Property
All images, product photos, and website content are the property of Heidi’s House of Hobbies and may not be copied, reproduced, or used without permission.
Designs are used and customized in accordance with applicable commercial licenses. Finished products, customizations, and original content remain the intellectual property of Heidi’s House of Hobbies.
8. Limitation of Liability
Heidi’s House of Hobbies is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: info@heidishouseofhobbies.com